Complexity of human behaviour: analysis of an organizational and labour case

Complejidad del comportamiento humano: análisis de caso organizacional y del trabajo

Using data and information from an investigation about absenteeism in a public organization, an analysis of human behavior was carried out under the complexity paradigm. Analysis that provided random indices of frequency, intensity and excitement-motivation of work escape or avoidance behavior as a psychological expression of absenteeism, which were inputs for the solution based on Lyapunov functions. Concluding that, not only the extraversion dimension of personality is an initial condition associated with absenteeism, but also the escape or work avoidance behavior contingent on human management, also associated with performance evaluation and job satisfaction. Although, the sensitivity of absenteeism with respect to the initial conditions does not predict iterative fluctuations inducing states of disequilibrium that come to destabilize the coupled system Worker – Absenteeism – Organization.